24X7 Support
APASHION SUPPORT 24/7
At Apashion, we aim to offer the most satisfying customer experience whenever they sign in on our www.apashion.com.au platform.
We are committed to providing a fast response to all and any enquiries, concerns, problems and feedback you may have, 24/7, 365 days a year, to provide pre/current/post-order support customer around the clock.
A dedicated Apashion Support Advisor (ASA) will be there to answer and solve all and any technical support, pre-sales, and billing questions from our customers - available for eight to 24 hours a day and dedicated to work exclusively with each individual customer enquiry.
Our dedicated ASA team will interface with the customer through email, helpdesk, instant messengers, and live chat, fostering a friendly atmosphere for easy interactions and maximum customer satisfaction.
By keeping track of customer interaction, Apashion ensures their ASA team has the collaborative tools that helps keep everyone on the same page, ensuring nothing slips through the cracks).
A shared inbox, saved replies for repeated questions, and issue identification empowers the ASA team to solve customers’ requests quickly and efficiently.
At Apashion Support 24/7, we use a live chat tool designed to surface instantly the customer logs in, and then helps them find their own answers or ask an ASA directly.
For all customer contact, support and order enquiries, go to:
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