30 DAYS RETURN POLICY

APASHION 30 DAYS RETURN POLICY

At Apashion, our customer may return most of their items purchased on www.apashion.com.au within 30 days of receipt of delivery for any product or service that fails to comply with or meet up to customer expectation or requirement. This change of mind return policy is in addition to and shall not affect any of the customer’s rights under Australian Consumer Law including rights in respect of faulty items. All suppliers, vendors and manufacturers and third parties on www.apashion.com.au shall be required to offer returns on an equivalent basis in accordance with their own policies.

The customer may return most new, unopened items purchased on www.apashion.com.au within 30 days of receipt of delivery for a replacement or full Apashion credit they paid for the item if they change their mind. Unless otherwise stated, all original shipping fees for change of mind returns are non-refundable and any additional return courier costs may be deducted from the refund credit amount.

Some of the products and services on the Apashion platform may have different policies or requirements associated with them for change of mind returns. The customer will see specific returns information for each item they purchase in their checkout order.

Apashion will also indicate at time of order selection which items the customer has selected that are non-returnable.

Returned Apashion items can take 5-7 days to reach us once the customer has shipped them. The amount will be credited to the customer’s Apashion Account in Australian Dollars and shall be according to conversion rates at the time the refund was issued for any international orders.

Unless otherwise stated by Apashion, the following conditions apply:

All item packaging, documentation (boxes, manuals, warranty cards, etc.) and certificates of authenticity, grading, and appraisal must be returned with the returned items.

Where applicable, the packaging must be unopened, and all seals must remain intact.

Items must be in new, unused and unworn condition and any items that, due to customer negligence, misuse or tampering are, damaged, missing parts or in unsellable condition, will not be accepted for return and no credit refund shall be granted.

Any item(s) that have been resized, damaged or otherwise altered after delivery will not be accepted for return and Apashion will not be required to accept change of mind returns on items outside the specified return window or change of mind returns of items that do not comply with our Returns Policy.